Letter from Allison Grainger, NLI Inc President:
We have been in the commercial carpet installation business for over 30 years. We have installed great products and subpar products. As I became more involved with the customer satisfaction side of our business, I was seeing more and more how the carpet affected the customers and staff. Our installations are always excellent but after the carpet “newness” had worn off, how happy the client was seemed in direct proportion to their delight with the carpet selection.
When the desire to provide beautiful, affordable, high-quality and durable carpet tile met with the growing need for flooring solutions, I knew it was time to unfurl– Carpet Tile Love! I know a lot goes into making the right choice and I truly believe that our experience and knowledge will help you to choose wisely and feel good about your investment.
Carpet Tile Love is a project that I hold dear to my heart, and with each order, we go the extra mile to strive for 100% customer satisfaction. We take the time to understand your flooring needs, and then provide recommendations that we believe will appeal to you and your stakeholders. With access to top quality flooring products, support of the best national flooring installation group, and our desire to match our customer with the right look that won’t blow the budget, Carpet Tile Love offers flooring that creates true value for our customers.
Let us share our Carpet Tile Love with you!
‘To offer friendly, personalized, and individual carpet tile service to each client. To ensure that they feel heard. To deliver outstanding and professional products that offer the most budget-friendly options available.’
‘Our focus on product quality, timeless design and heartfelt customer service will inspire our clients to return and share Carpet Tile Love with others!’
Milliken carpet tile